the simultaneous occurrence of events that appear significantly related but have no discernible causal connection.
“such synchronicity is quite staggering
ser·en·dip·i·ty
ˌserənˈdipədē/
noun
the occurrence and development of events by chance in a happy or beneficial way.
“a fortunate stroke of serendipity”
“We often dream about people from whom we receive a letter by the next post. I have ascertained on several occasions that at the moment when the dream occurred the letter was already lying in the post-office of the addressee.”
― C.G. Jung, Synchronicity: An Acausal Connecting Principle
“Chance is always powerful. Let your hook be always cast; in the pool where you least expect it, there will be a fish.”
― Ovid
“Did you ever observe to whom the accidents happen? Chance favors only the prepared mind.”
― Louis Pasteur
“According to Vedanta, there are only two symptoms of enlightenment, just two indications that a transformation is taking place within you toward a higher consciousness. The first symptom is that you stop worrying. Things don’t bother you anymore. You become light-hearted and full of joy. The second symptom is that you encounter more and more meaningful coincidences in your life, more and more synchronicities. And this accelerates to the point where you actually experience the miraculous. (quoted by Carol Lynn Pearson in Consider the Butterfly)”
― Deepak Chopra, Synchrodestiny: Harnessing the Infinite Power of Coincidence to Create Miracles
“I do believe in an everyday sort of magic — the inexplicable connectedness we sometimes experience with places, people, works of art and the like; the eerie appropriateness of moments of synchronicity; the whispered voice, the hidden presence, when we think we’re alone.”
― Charles de Lint
“At various points in our lives, or on a quest, and for reasons that often remain obscure, we are driven to make decisions which prove with hindsight to be loaded with meaning. (225)”
― Swami Satchidananda, The Yoga Sutras
“As soon as we notice that certain types of event “like” to cluster together at certain times, we begin to understand the attitude of the Chinese, whose theories of medicine, philosophy, and even building are based on a “science” of meaningful coincidences. The classical Chinese texts did not ask what causes what, but rather what “likes” to occur with what.”
― M.L. von Franz
This was first written in response to the flood of requests for individual profile reviews. Henrik Kjærulff started what became a very popular group discussion titled “What do you like about the profile above you.” I participated by reviewing a few profiles in the comments section. The idea was to review the profile of the person who left the last comment, and in turn, the next person would review and comment on yours. Great idea, and as I write this, there are currently 953 comments.
There were no expectations regarding expertise from those who provided feedback. (I certainly do not have any.) It was enough to get some objective feedback on both the good and not-so-good. Most people were very constructive with any suggestions they provided.
As I reviewed earlier comments, I noticed the trend of people getting skipped. Not intentionally, but the flow would sometimes get sidetracked when someone used the comments section to thank the person who gave a review. There were also a few folks who may have missed the detail about first reviewing someone else before expecting one in return. Oh well, it happens. I tried to help out by taking time to review anyone who may have been inadvertently missed. I no longer expected mine to be looked at. It just felt good to help someone out.
So here I am trying to “work smarter.” As much as I’d like to comment individually, this post will hopefully summarize the feedback I found myself giving again and again. While this post is meant for a more general audience, I hope readers will still find a few things applicable to their individual profiles.
Profile Photo: At The Very Least, Have One.
There are plenty of resources and tips out there regarding the LinkedIn profile photo. I stumbled upon one the other day written by Rachel Zoe – “5 Tips For Looking Better In Your LinkedIn Photo“. Great tips so I’ll just emphasize what I think is the most important one.
Within the group discussion, one of my recurring observations was that several of the profiles had no photo at all. (If you’re waiting for the perfect photo before you upload one, you may be missing out in the meantime.) Rachel Zoe cites this stat in her post, “…having one makes your profile 14 times more likely to be viewed by employers.” Personally I would love to update my profile photo with one taken by a professional photographer. Alas, I’m being frugal and just asked my wife to take a shot. Not ideal, but I’ll circle back to that eventually.
Avoid Copying Your Résumé Verbatim: Tell a Story
There was a point when my profile was pretty much the LinkedIn version of my curriculum vitae. This wasn’t necessarily ineffective, but when recruiters would reach out and ask for my résumé, I didn’t have any more information to give them other than what was already detailed in my profile.
I decided to follow the lead of some of my mentors and tell my story instead of just making bullet lists of my past responsibilities and accomplishments. I went against my own reservations about being too personal, and injected more of my personality. Now it feels more genuine and less scripted. I figure that if this turns off potential partners/employers, I probably wouldn’t want to work with them anyway.
This may be the wrong direction. I’m still not sure. You’ll know what’s best for your particular case.
Endorsements and Recommendations: Sometimes It Helps to Ask
When LinkedIn first rolled out the endorsements feature, I enthusiastically added it, perhaps too much so. I went overboard with the number of skills I listed. I’ve been fortunate to receive many endorsements from my peers and colleagues. Of course, I make sure to also give honest endorsements for everyone I’ve gotten to know during my career. I’ve never asked for endorsements and I still prefer not to.
On the other hand, when it comes to recommendations, it’s a little different. Writing a recommendation for someone, at least a good one, takes thought. Everyone’s busy. So having someone write you a recommendation just because they like you so much, probably won’t happen. For the longest time, I only wanted to receive recommendations that weren’t solicited. I actually got a few. (Many thanks to…you know who you are.)
Then I decided to actually ask, albeit selective whom I asked. I made sure to give everyone an easy out so they wouldn’t feel obligated. It’s true what they say – you often get what you ask for.
Publish a Post: Stop Hovering
For the past year, any time I was editing my profile, my mouse would hover over ‘Publish a post’ but I didn’t feel I had anything worthy to share.
“Hmm…I was fairly successful as a digital marketer. Should I write about that? Nah, too many people out there much smarter and with more expertise. Plus it will take too much time and I’m busy. Forget it.”
I would move on to editing some other section of my profile.
Then I started journal writing again in the early hours of the morning. It was my way to capture important details of daily life and to reflect on my scattered thoughts. Since I was only writing for myself, I didn’t care about grammar, coherency, structure…I just wrote. It was in returning to this daily practice that I found inspiration to publish my first post. I wasn’t expecting much. I was only hoping that it might help others who were going through a similar career experience. After that first one, the subsequent posts followed without a lot of hovering.
As this relates to your LinkedIn profile, what you publish is an extension of your personal brand. It helps others get to know the person behind the job history and skills. For some it demonstrates their mastery in a specific field. For me, it’s about the career journey and how all the seemingly disparate moments come together.
LinkedIn Pulse can be a powerful feature if words don’t get in the way. Find the connection between what you do and what you love. The story will come.
Do What You Can Then Let It Be…For a While
During my career break last year, I spent an inordinate amount of time trying to overhaul my LI profile and give it a major makeover. I tested and applied many of the suggestions I noted above. Eventually, I needed to just walk away. I was forcing it – with the aim of perfection – well beyond the point of diminishing returns. I’ve accepted that it’s probably best to let it gradually improve over time. To let my number of connections, endorsements and recommendations grow organically. To only post articles when I’m inspired. To shift my focus on what I can give rather than what I can get. Today, I’m ok with my profile, imperfect as it may be. It will improve in the long run.
I’d like to experiment with this being a “living” post. My hope is that I can continue to edit/add/remove/refine content within this post based on your comments and my personal experience. The sections covered initially only include what I found were common oversights. With the robust features that LinkedIn provides, there will be a lot more to cover as this post evolves.
Please leave a comment if anything I’ve mentioned is totally off-base or irrelevant. If most of it seems like common sense to you, please leave some suggestions on anything unique that you’ve found to be effective. Thanks in advance.
It was the summer of 1991. Although I hadn’t officially finished school, I boarded a plane for Tokyo after being accepted into the Japanese Exchange and Teaching Programme. I had taken a semester of Japanese language during my freshman year but proficiency in Nihon-go wasn’t even a prerequisite.
My time as an Assistant Language Teacher was only contracted for a year. Six years later, I was still working in Japan. I had extended for a couple more years with the Ministry of Education. Then as I was packing my bags to head back to the States, a Japanese student/friend referred me to the CEO of a local language school which led to another 3 years in the private sector.
The entire cross-cultural experience influenced my perspective on everything from communication to customer service to relationships in general.
In terms of communication, I quickly learned the value of paying close attention and listening more than talking. It took incredible concentration just to carry on everyday conversation in a language I could barely speak, much less read and write. Surprisingly, even if I couldn’t find the right words, I was still able to carry on meaningful exchanges. Sometimes it was enough to just listen respectfully and then combine broken Japanese, simple English and a whole lot of gestures to respond. When totally over my head, I would bow and excuse myself as gracefully as possible. Sumimasen! To the Japanese, there were unspoken expectations and varying levels of formality depending on who you were speaking with.
Being a gaijin (translation: foreigner or outsider) I was often excused for making inappropriate or ignorant comments. I knew I could only play that card for a limited time. After the first year, I had no excuse not to understand the local lingo. More importantly, I needed to better understand the cultural expectations and social context surrounding both verbal and nonverbal exchanges. The more I familiarized myself with what made the Japanese culture unique, the more I appreciated the differences. It became easier and easier to understand what my Japanese friends really meant despite what they actually said.
My Takeaway: Words Are Important but The Nonverbal Means So Much More
More than 20 years later, this perspective still influences every interaction regardless of whether I’m with a client, a co-worker or family and friends. Understanding the subtleties of body language, or knowing when it’s better to keep my mouth shut, has had a huge impact on the quality of my relationships and the differences I’ve made in the various roles I’ve played. It has shaped who I am today and the opportunities that have come my way.
For example, when I DJ a party, the music is the language of choice. How I segue from one song to the next is based on how I read the audience and the mood of the moment. I pay careful attention to how smooth the transitions flow and how the party reacts. When I’ve done my homework and made the effort to understand the audience before the event, our “meeting” leaves everybody pumped up. I put the needle on the record and communicate through the song selections and the crowd replies by packing the dance floor. A track record of packed dance floors makes securing the next gig easy.
Whenever I’m responsible for a team, I flex my management style depending on the person or the group. As I’ve mentioned in my post about simply effective leadership, I always take the individual and the situation into consideration. This tends to produce much better results than the one-size-fits-all style I used to have. In turn, being an effective leader has afforded me greater responsibilities with greater rewards.
At the heart of it all, it comes down to understanding the details within the context of the bigger picture. The meaning of any words spoken or actions taken can change drastically depending on how you frame them. The frame can shift the focus. The context can change the meaning.
So this is what I learned so many years ago thousands of miles away:
It doesn’t matter what language you speak (Japanese or English, Music or Business). what you do and how you respond can mean so much more than the words you actually say. There’s a universal language out there that we all understand, and words have little to do with it. Da yo ne!